Privacy Policy

Last updated: August 5, 2026

Sweatropeau (owned and operated by Finschae) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Sweatropeau is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person (in accordance with the Privacy Act 1988 (Cth)). Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:

  • Contact details: Including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Including transaction details, form of payment, payment confirmation and other payment details.

  • Account information: Including your username, password, security questions, preferences and settings.

  • Transaction information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us: Including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information: Including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services: From your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers: When we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

Like most online stores, we use cookies and similar technologies, including those from third parties such as Meta (Facebook) Pixel, Google (Google Analytics and Google Ads), and other advertising and analytics partners, to operate our site, remember your preferences, measure performance and show you relevant advertising. You can manage or disable cookies through your browser settings.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember preferences, send order/account notifications, manage returns and exchanges, enable product reviews, and create a customized shopping experience for you.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending promotional communications by email, text message or postal mail, and showing you targeted online advertisements on the Services or other websites.

  • Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment experience, detect and investigate fraudulent or illegal activity, and secure our services. You are responsible for keeping your account credentials safe.

  • Communicating with You: We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

  • Legal Reasons: We use your personal information to comply with applicable laws (including Australian Consumer Law and regulatory requirements) or respond to valid legal processes, law enforcement requests, and enforce our terms and policies.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • Service Providers: With Shopify, IT vendors, payment processors, data analytics providers, customer support tools, cloud storage providers, and fulfillment/shipping carriers operating in Australia and internationally.

  • Business and Marketing Partners: To provide marketing services and show you personalized advertisements. Our business and marketing partners use your information in accordance with their own privacy notices.

  • Direct Consent: When you direct, request, or otherwise consent to our disclosure of certain information to third parties (e.g., shipping carriers or social media integrations).

  • Corporate Group: With our parent company, Finschae, and any related corporate entities or affiliates.

  • Business Transactions & Legal Obligations: In connection with a merger, sale, or bankruptcy, or to comply with legal obligations (e.g., responding to subpoenas, search warrants, or protecting our legal rights).

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than Australia.

In addition, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and Shopify. Shopify is responsible for the processing of your personal information for these enhanced features. To learn more, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

THIRD PARTY WEBSITES AND LINKS

The Services may provide links to websites operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy policies. We do not guarantee and are not responsible for the privacy or security of such third-party sites.

CHILDREN'S DATA

The Services are not intended to be used by children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction (18 years in Australia). If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

SECURITY AND RETENTION OF YOUR INFORMATION

No security measures are perfect or impenetrable, and we cannot guarantee absolute security. Any information you send to us may not be secure while in transit; we recommend avoiding unsecure channels for sensitive information.

We retain your personal information based on operational and legal requirements, such as maintaining your account, resolving disputes, fulfilling orders, and complying with statutory record-keeping obligations.

YOUR RIGHTS AND CHOICES (AUSTRALIAN PRIVACY RIGHTS)

If you are located in Australia, under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have specific rights regarding your personal information:

  • Access & Correction: You have the right to request access to the personal information we hold about you and to request that inaccurate, out-of-date, incomplete, or misleading information be corrected.

  • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the "unsubscribe" link included in our emails. Non-promotional emails (such as order confirmations) will still be sent.

To exercise your rights to access or correct your personal information, please contact us using the details below. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

INTERNATIONAL TRANSFERS

Because our parent company, Finschae, is based in South Africa, our fulfillment warehouse is located in Australia, and our primary platform partner (Shopify) is globally distributed, your personal information may be transferred to, stored, and processed outside Australia (including in South Africa, the United States, and Canada).

When we transfer your information overseas, we take reasonable steps to ensure that third-party recipients handle your personal information in accordance with standards substantially similar to the Australian Privacy Principles.

COMPLAINTS

If you have a complaint about how we handle your personal information, please contact us directly using the contact details below. We will investigate your complaint and attempt to resolve it promptly.

If you are not satisfied with our response, you have the right to lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au

  • Phone: 1300 363 992

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal/regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.